Parts Lead

OVERVIEW: The Parts Lead will be responsible for the efficient and profitable operation of the parts department.
This individual will advise and make recommendations with respect to the best interest of the parts department whenever and wherever the activities of the company are involved.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for overseeing various functions such as, customer parts order processing, telephone sales, in-store merchandising, warehousing and storage systems, shipping and receiving, office functions, safety programs in material handling and vehicles, pickup and delivery functions, and office parts processes and filing Responsible for achieving sales profitability goals, efficient processes, and customer satisfaction Take an active part in company sales and service meetings and communicate extensively with Sales and Service Managers to ensure accurate forecasting parts needs of customer machines Maintains contact with customers and constantly evaluates the degree of parts service offered Monitors expenses in order to improve the profits of the department Responsible for working with HR to recruit, hire, and train employees Work with Marketing/Advertising in developing and promoting parts specials, and featured items Maintain a clean, organized customer friendly atmosphere and display area(s) in the parts department Continually studies parts management practices, attends conferences/seminars conducted by manufacturers and associations, and makes every effort to keep posted on the latest and most efficient methods of running a profitable part department Ability to balance the business needs and goals of the company while looking out for the best interests of our customers Conducts administrative details and other projects as assigned by management Cross functional duties with other departments as needed Works within a local team including service, sales & PSSR’s to achieve branch goals JOB REQUIREMENTS: Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative 2-year technical degree in related field or 4-year college degree or equivalent Solid inventory management knowledge An above average computer comfort level to work with Word, Excel, Access, Power Point, MS Outlook, Purchase Order systems and Distributor Operating systems such as MTA or NDS Requires a valid driver’s license and the ability to maintain an insurable driving record Maintain excellent communications skills, both oral and written Must have excellent customer service skills, both internal and external customers Strong interpersonal skills and excellent organizational skills Attain short- and long-term objectives through good management and planning Should be personable, highly motivated, a problem solver, ethical, and able to adapt to all forces around them – customers, suppliers, coworkers, and manufacturers BENEFITS: Health FSA HSA w/ Employer Contributions Dental Vision Life / AD&D / Critical Illness 401k + Company Match PTO Accrual Paid Holidays Prescription Safety Glass Reimbursement Safety Boot and Cold Weather Gear Reimbursement Employee Assistance Program Uniform/Clothing Allowance Employee Events Sponsorships Additional Job-Related Education and Trainings Short/Long Term Disability – Employer Paid NATURE AND SCOPE OF JOB: Requires prolonged sitting, standing with periodic lifting, walking, standing, bending, stooping, and stretching Requires ability to push, lift, pull, and/or carry 50 lbs.
or more The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents.
Supervisors or managers may ask job incumbents to perform other duties as needed and/or required.
Management has the right to revise this position description at any time.
The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.