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Posted : Friday, August 09, 2024 09:40 AM
Job ID: 26101
Agency: Department of Social Services / Division of Child Protection
Location: Rapid City
Salary: $16.
05 / DOE Pay Grade: GD Closing Date: 02.
14.
2024 This is a Full-Time 40 Hour Weekly position with the Department of Social Services within the Division of Child Protection.
For more information on the DSS, please visit https://dss.
sd.
gov.
Centralized Intake is the Division of Child Protection Services’ first contact with customers.
Centralized Intake staff make one of the most important determinations in the Comprehensive Safety Intervention Model by determining response to reports of child abuse/neglect and are tasked with taking all reports of abuse/neglect for South Dakota.
These calls not only include reports of abuse/neglect, but also calls for support services, calls from outside agencies, and calls for general information.
State law requires reports of abuse and neglect to be made orally to Child Protection Services, the county State’s Attorney, or law enforcement.
The county State’s Attorney and/or law enforcement are then required to inform Child Protection Services about reports they receive.
Once a call is received, the Intake Family Services Specialist and the Intake Family Services Lead Workers must make an initial determination regarding next steps for the agency, to include responding to and assessing child abuse and neglect.
This position provides clerical/secretarial support to the Centralized Intake Unit.
This position will be responsible for the daily merging and clearance of referrals in the FACIS database, composing and finalizing correspondence, establishing, and maintaining filing systems, creating and maintaining databases, gathering and providing information, and supporting office operations.
The ideal candidate will: communicate effectively and efficiently; successfully plan and organize work activities, adjust to multiple demands, and prioritize tasks to complete assignments and meet schedules and deadlines; demonstrate compassion, respect, courtesy and tact when interacting with others; establish and maintain effective and collaborative working relationships with other employees and the public; understand concepts related to client confidentiality; prepare clear and concise documentation, reports and correspondence that reflect relevant facts.
If you believe in strengthening and supporting strong families and investing in South Dakota’s future, you may have found the dream job you’ve been waiting for! Successful applicant(s) will be required to undergo a background investigation.
An arrest/conviction record will not necessarily bar employment.
Successful applicant(s) will undergo an abuse and neglect screening.
This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.
NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application.
For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office.
A certificate is not necessary to be considered.
The State of South Dakota does not sponsor work visas for new or existing employees.
All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9.
The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers employer paid health insurance plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits.
You can view our benefits information at https://bhr.
sd.
gov/job-seekers/work-for-state-government/.
This position is a member of Class A retirement under SDRS.
Must apply online: https://sodakprod-lm01.
cloud.
infor.
com:1443/lmghr/xmlhttp/shorturl.
do?key=OTD You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources Telephone: 605.
773.
3148 Email: careers@state.
sd.
us https://bhr.
sd.
gov/workforus "An Equal Opportunity Employer" Apply Now Save To Job Cart
05 / DOE Pay Grade: GD Closing Date: 02.
14.
2024 This is a Full-Time 40 Hour Weekly position with the Department of Social Services within the Division of Child Protection.
For more information on the DSS, please visit https://dss.
sd.
gov.
Centralized Intake is the Division of Child Protection Services’ first contact with customers.
Centralized Intake staff make one of the most important determinations in the Comprehensive Safety Intervention Model by determining response to reports of child abuse/neglect and are tasked with taking all reports of abuse/neglect for South Dakota.
These calls not only include reports of abuse/neglect, but also calls for support services, calls from outside agencies, and calls for general information.
State law requires reports of abuse and neglect to be made orally to Child Protection Services, the county State’s Attorney, or law enforcement.
The county State’s Attorney and/or law enforcement are then required to inform Child Protection Services about reports they receive.
Once a call is received, the Intake Family Services Specialist and the Intake Family Services Lead Workers must make an initial determination regarding next steps for the agency, to include responding to and assessing child abuse and neglect.
This position provides clerical/secretarial support to the Centralized Intake Unit.
This position will be responsible for the daily merging and clearance of referrals in the FACIS database, composing and finalizing correspondence, establishing, and maintaining filing systems, creating and maintaining databases, gathering and providing information, and supporting office operations.
The ideal candidate will: communicate effectively and efficiently; successfully plan and organize work activities, adjust to multiple demands, and prioritize tasks to complete assignments and meet schedules and deadlines; demonstrate compassion, respect, courtesy and tact when interacting with others; establish and maintain effective and collaborative working relationships with other employees and the public; understand concepts related to client confidentiality; prepare clear and concise documentation, reports and correspondence that reflect relevant facts.
If you believe in strengthening and supporting strong families and investing in South Dakota’s future, you may have found the dream job you’ve been waiting for! Successful applicant(s) will be required to undergo a background investigation.
An arrest/conviction record will not necessarily bar employment.
Successful applicant(s) will undergo an abuse and neglect screening.
This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.
NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application.
For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office.
A certificate is not necessary to be considered.
The State of South Dakota does not sponsor work visas for new or existing employees.
All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9.
The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers employer paid health insurance plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits.
You can view our benefits information at https://bhr.
sd.
gov/job-seekers/work-for-state-government/.
This position is a member of Class A retirement under SDRS.
Must apply online: https://sodakprod-lm01.
cloud.
infor.
com:1443/lmghr/xmlhttp/shorturl.
do?key=OTD You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources Telephone: 605.
773.
3148 Email: careers@state.
sd.
us https://bhr.
sd.
gov/workforus "An Equal Opportunity Employer" Apply Now Save To Job Cart
• Phone : (605) 773-3148
• Location : Rapid City, SD
• Post ID: 9070215998
