```Duties:```
- Provide exceptional customer service to clients via phone, email, and chat
- Upsell products and services to customers based on their needs and preferences
- Handle customer inquiries, complaints, and requests in a professional and timely manner
- Maintain accurate records of customer interactions and transactions
- Assist with order processing, tracking, and fulfillment
- Conduct outbound calls to follow up on customer inquiries or resolve issues
- Collaborate with other Employees to ensure customer satisfaction
```Qualifications:```
- Previous experience in customer service or sales is preferred
- Excellent communication skills, both verbal and written
- Strong phone etiquette and active listening skills
- Proficient in data entry and computer navigation
- Ability to analyze customer needs and provide appropriate solutions
- Detail-oriented with strong organizational skills
-Knowledge and/or experience with Adobe/Indesign, excel, word, etc.
and print shop experience a plus
This is a full-time position with opportunities for career growth within our company.
If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.
Apply now to join our team of dedicated Customer Service Representatives.
Job Type: Full-time
Pay: $18.
00 - $19.
00 per hour
Expected hours: 40 per week
Benefits:
* Paid time off
Experience level:
* 4 years
Weekly day range:
* Monday to Friday
Work setting:
* In-person
Ability to Relocate:
* Belle Fourche, SD 57717: Relocate before starting work (Required)
Work Location: In person
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